how to solve the problem when hosting a Video conference the other side of the venue can not hear ? More and more enterprises use the video conferencing system as a means of communication within the enterprise, the video conference to speak the other side of the venue can not hear how to solve the sound? The following hope to increase the information audio and video engineers to explain to you!
First confirm that you need to confirm that a venue can not hear the sound, or all the venue can not hear. Second need to confirm the use of desktop or notebook, audio equipment is an external sound, or headphones, or notebook comes with the sound output.
The computer can play the local music can not sound, if the sound, into the conference software system settings “audio settings”, adjust the “audio playback device” option (sometimes because there are multiple options, but did not identify The correct option leads to no sound, so you need to manually switch).
If the computer local music and no sound, then from the inside to check:
First, the lower right corner of the computer “speaker” has not been blocked or the volume has not been transferred to the smallest.
Second, the lower left corner of the conference software volume adjustment button whether there is no ban, or the volume has not been transferred to the smallest.
Third, when the computer is playing music, click on the lower right corner of the computer “speakers” — “Synthesizer” to see the music player software audio fluctuations have no beating, if there is beating, it should be an external audio equipment connection problems Or the problem of the device itself, you can re-connect to confirm that the device is inserted in the computer’s headset logo audio port, if it is connected to the headset, to confirm the headset itself, the volume adjustment has not been transferred to the minimum.
More details, you can contact with ezTalks video conferencing 7*24h.